How to Set Up Lifecycle Stages in HubSpot and Why They Matter ?

How to Set Up Lifecycle Stages in HubSpot and Why They Matter ?

Setting Up Lifecycle Stages in HubSpot: What They Are and Why They Matter

Most businesses have leads at every stage of the customer journey, ranging from the first time someone visits your website, to marketing qualified leads (MQLs) who’ve shown interest, to sales qualified leads (SQLs) ready to talk with sales, to active opportunities in your pipeline, and finally, to loyal customers who keep coming back. Successfully moving leads through these stages is key to growing your business. However, if you’re not clearly tracking these lifecycle stages within your HubSpot CRM, you’re likely missing out on valuable opportunities to:
  • Personalize outreach
  • Nurture leads properly
  • Align marketing and sales
  • Report accurately on funnel health

That’s where lifecycle stages come in.

In HubSpot, lifecycle stages let you define where a contact is in their journey and use that insight to automate, segment, and scale.

In this post, you’ll learn:

  • What lifecycle stages are and how HubSpot uses them
  • How to set them up correctly
  • When and how to update them
  • Why they’re critical to your marketing and sales funnel
  • Best practices to avoid messy CRM data


What Are Lifecycle Stages?

Lifecycle stages in HubSpot describe the contact’s relationship to your business — from first touch to loyal advocate.

Here’s the standard set of lifecycle stages:

Lifecycle Stage Description
Subscriber Known contact who’s opted into communication (e.g., blog signup)
Lead A contact who’s shown some interest (e.g., downloaded content)
Marketing Qualified Lead (MQL) A lead deemed ready for marketing nurturing based on fit or engagement
Sales Qualified Lead (SQL) A lead that sales has qualified as ready for a conversation
Opportunity A contact associated with an open deal
Customer Contact has made a purchase or signed a deal
Evangelist A happy customer actively referring others
Other A flexible catch-all stage for edge cases (e.g., vendors, partners)

Lifecycle stages track progression — not interest alone. A contact moves through them, ideally in order.

 

How to Set Up Lifecycle Stages in HubSpot

Step 1: Understand the Property

In HubSpot, Lifecycle Stage is a default contact property.

You can view or edit it by:

  • Going to a contact record
  • Searching for the “Lifecycle Stage” field
  • Manually updating it — or automating it via forms, workflows, or integrations

This field is readable and writable — but it doesn’t auto-update unless you set logic.

Step 2: Automate Stage Updates with Workflows

To prevent manual errors, use Workflows to update lifecycle stages based on:

Form submissions

  • “Contact Us” = Lead
  • “Request a Demo” = SQL
  • “Free Trial Signup” = MQL

Lead scoring

  • HubSpot score > 60 = MQL
  • Score > 80 and visited pricing = SQL

Deal creation

  • If a deal is created → change to Opportunity

Closed deal

  • If deal = Closed-Won → change to Customer

Workflows ensure that lifecycle stage data is accurate, up to date, and actionable.

Step 3: Map Lifecycle Stages to Your Funnel

Customize when each stage gets triggered:

Stage Example Trigger
Subscriber Blog signup form
Lead Downloaded guide or checklist
MQL Engaged lead from email or webinar
SQL Contacted sales or booked a demo
Opportunity Associated with a pipeline deal
Customer Closed-Won deal
Evangelist Completed NPS survey + 9 or 10 score

Every business is different — so define your lifecycle logic with both marketing and sales leadership.


Common Mistakes to Avoid

  • Not updating lifecycle stages automatically (leads get stuck)
  • Treating every contact as a lead (no segmentation)
  • Confusing lifecycle stage with lead status (they’re not the same!)
  • Skipping stages or skipping documentation

Lifecycle = relationship status. Lead Status = sales process progress.

Bonus Tip: Sync Lifecycle Stage Across Objects

If you’re using companies, deals, or custom objects, use workflows to sync lifecycle stages from

  • Contact → Company
  • Contact → Deal (and vice versa)

This creates consistency in how accounts are handled and measured.

Final Thoughts

Lifecycle stages are the backbone of your HubSpot CRM strategy.

They help you:

  • Align your team
  • Trigger the right campaigns
  • Clean your data
  • Measure what matters

The best part? Once it’s set up properly, it runs in the background giving your marketing and sales engine the structure it needs to grow.

Final Thoughts

Need help setting up lifecycle stages the right way?

We help B2B teams:

  • Define clear lifecycle logic
  • Automate updates across the funnel
  • Align marketing and sales reporting

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